Privacy Policy

Last updated: October 30, 2025

1. Introduction

Flight-X, a product of Technical Turtle ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our aviation ERP platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email, company details)
  • Operational data (flights, crew, passengers, cargo)
  • Financial information (payment details, invoices)
  • Communication data (support requests, feedback)

2.2 Automatically Collected Information

When you use Flight-X, we automatically collect:

  • Log data (IP address, browser type, access times)
  • Device information (device type, operating system)
  • Usage data (features used, actions taken)
  • Performance data (system metrics, error logs)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Respond to your comments and questions
  • Send technical notices and security alerts
  • Monitor and analyze trends and usage
  • Detect and prevent fraud and abuse

4. Data Security

We implement industry-standard security measures to protect your information:

  • End-to-end encryption for data in transit and at rest
  • Regular security audits and penetration testing
  • Multi-region data redundancy
  • Access controls and authentication mechanisms
  • Continuous monitoring and threat detection

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt-out of marketing communications

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@technicalturtles.com